SHIPPING
Shipping Policy
Order Processing
At LANAÏS, we aim to ship every order as swiftly as possible. All orders are processed and dispatched within 1 business day of purchase (Monday to Friday). Orders placed on weekends or public holidays will be processed the following working day.
Delivery Times
Delivery times vary depending on your shipping destination. Once dispatched, you will receive a tracking link via email to monitor your order’s progress.
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UK Orders: Typically arrive within 2–4 business days.
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International Orders: Delivery times vary by country and courier but generally range from 5–14 business days.
Please note that these are estimated delivery times and may vary due to external factors beyond our control (e.g., customs clearance, courier delays, weather conditions).
Customs, Duties & Taxes
For international orders, your shipment may be subject to customs duties, import taxes, and other fees levied by your country’s customs office. These charges are not included in the purchase price or shipping cost and are the sole responsibility of the recipient.
LANAÏS is not responsible for any customs charges or delays due to customs processing.
Need Help?
If you have any questions regarding your shipment or tracking, please feel free to contact us at:
📧 contact@bylanais.com