Terms & Conditions

Terms & Conditions – the basics

Terms and Conditions (“T&C”) are a set of legally binding terms defined by us, LANAÏS, as the owners of this website and brand. These T&C outline the legal boundaries governing the use of our website, including any purchases made through our online store.

These terms define the legal relationship between LANAÏS and you—the site visitor, browser, or customer. They help set expectations, protect our intellectual property, govern transactions, and establish the rights and responsibilities of all parties interacting with our platform.

The contents of these T&C reflect the nature of our website as an e-commerce platform offering luxury, statement modestwear. If you use this website, you agree to be bound by these terms.

What to include in the T&C document

Generally, our Terms & Conditions address the following:

• Eligibility
  Only individuals who are at least 18 years old, or the age of majority in their jurisdiction, are permitted to make purchases on this site.

• Purchases & Payments
  All prices are listed in GBP unless otherwise stated. We accept multiple forms of payment, including credit/debit cards and other secure payment processors. Orders are subject to acceptance and availability.

• Shipping & Returns
  Shipping times and costs will vary depending on your location. We offer returns or exchanges under specific conditions outlined in our Returns Policy. Customers are responsible for return shipping unless otherwise stated.

• Product Descriptions & Changes
  We strive to ensure that all product descriptions and images are accurate. However, we reserve the right to update or modify any offerings, pricing, or availability without notice.

• Intellectual Property
  All content, including images, text, logos, and designs on the LANAÏS website, is owned by or licensed to LANAÏS and protected under copyright and trademark laws. You may not use, reproduce, or distribute this content without written permission.

• Account Termination
  We reserve the right to suspend or terminate accounts or cancel orders at our discretion, especially if fraudulent or abusive activity is suspected.

• Limitation of Liability
  LANAÏS is not liable for any indirect, incidental, or consequential damages resulting from the use of this website or any products purchased from it.

• Jurisdiction & Governing Law
  These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising will be handled under the jurisdiction of the English courts.